What to do in an emergency
We cannot emphasise strongly enough that you should speak to a vet if you are in any doubt about the seriousness of your pet’s condition.
Please telephone us on 01291 620661 and we can help you decide how urgently your pet needs to be examined by a vet. Some cases may not need to be seen straight away.
If an emergency occurs then please telephone ahead to let us know you are coming so that we can be ready to attend your pet. Should your pet need emergency treatment outside our normal surgery hours then please telephone Summerhill Veterinary Centre 43 Summerhill Avenue Newport NP19 8FQ on 01633 255394 where a member of staff will be pleased to assist you.
Road Traffic Accidents
It is important not to panic if your pet is involved in a road traffic accident. If your pet cannot stand then bring it to the surgery in a basket or use a large blanket to carry it on. Take care as injured pets may be in shock and pain and could bite. We would advise that your pet should be examined by a vet without delay – even if there are no apparent injuries.
Breathing Difficulties
An animal in difficulty breathing should be seen by a vet as quickly as possible.
Collapsed
Please bring your pet in straight away.
Fitting
It is best not to move your pet unless it is fitting constantly for more than five minutes. Telephone the surgery for advice. If your pet has fitted for more than five minutes it may help to cover its head loosely with a blanket to reduce stimulation until you can call for assistance.
Bleeding
If your pet is bleeding profusely try to wrap the affected area in a towel or blanket to stem the bleeding and bring it to the surgery as soon as you can.
Suspected Poisoning
Bring your pet to the surgery as soon as possible and, if you can, bring the label or name of the suspected poison so that we can quickly research the best treatment.
Insect Stings
These are not usually a problem unless there are multiple stings or your pet has been stung around the mouth, nose or in the throat. In this instance they can affect breathing so will need urgent treatment.
Electrocution
Be cautious and aware of your own safety when dealing with electrocution. Safely move your pet from the source of electrocution using a wooden handle or strong stick. Push the animal away from the source of electricity. Phone for advice and bring your pet in straight away.
Burns/Scalds
Place the affected area under running cold water to reduce the temperature for ten minutes then bring your pet to the surgery for treatment. Do not put anything on the burnt area.
Urination Problems
This can be particularly serious with tom cats. There may be a stone or blockage in the urinary tract which can be very dangerous and needs urgent treatment.
Flystrike
This is a serious condition in rabbits, requiring urgent treatment. You should bring your pet to the surgery straight away.
Choking
Do not put your hands into the animal’s mouth. Tap over the ribs with cupped hands to avoid causing injury and lift up the hind legs to help remove the obstruction. Bring your pet to the surgery straight away.
Pregnancy - Giving Birth
Every pregnancy and birth is different. If you are at all unsure of how mum is progressing then telephone the surgery for expert advice.
Should you require further information regarding pet emergencies, please do not hesitate to telephone us on 01291 620661 (Chepstow) or 01633 255394 (Summerhill Veterinary Centre Newport 24/7 emergency centre)







